Shops, shopping and clicking

First my habitual opening diversion. Over the years there has been a fair bit of controversy from time to time about the skin colour of the actors who interpret Othello in the Shakespeare play. You probably know that the full title is The Tragedy of Othello, the Moor of Venice. Moor, from Blackamoor is an outdated and offensive term to describe a Black African or other person with dark skin. In Spain the word moro is the direct equivalent of moor. It's used to describe dark skinned people, usually people from North Africa: Tunisians, Algerians, Moroccans and Sahrawis. As with other, similar, words its use can be racist or not. Generally though, for most Spaniards, moro is just a descriptor, like the use of Eastern European, Whilst the media shy away from the word ordinary people don't. I haven't heard many suggestions of a name change for the Moros y Cristianos events though there are plenty of concerns about white people blacking up during those, and other, events.

Over in Petrer there is a shopping centre. Until recently it was called Bassa el Moro; Bassa the Moor. The  reason for such an odd name is that the shopping centre stands on the site where Bassa surrendered Petrer Castle to the Christian King Jaume I in 1265. The shopping centre recently changed name. It's now Dynamia. When I saw the name I immediately imagined some muscled bloke wearing his purple underpants over his tights but I'm sure the idea was to try and give a new image to the shopping centre which has been a white elephant for years. We used to go there quite a lot because it was home to our preferred cinema but then the cinema closed. We popped in the other day just to have a look at the new paintwork. It was sad. The place has almost no open shops. The cafes and restaurants have closed. Good luck to the new owners on revitalising it though it seems to be generally accepted that physical shops are in decline as we increasingly shop from our phones. The obvious problems of the Dynamia shopping centre made me think there may be a blog about the current situation of other local developments.

In broad stroke I suppose it's fair to say that shopping malls, the shopping centres where lots of individual retailers cluster together in purpose built buildings, are a 20th Century phenomena while department stores, one retailer building a big store with separate areas for separate types of goods, are more 19th Century in origin. I notice that the Burlington Arcade now advertises itself as the original department store so perhaps my homespun definitions aren't correct. Nonetheless it is true that department stores are having a tough time. Here in Spain the near legendary Corte Inglés, a quintessential part of Spanish city life, is struggling, laying people off and closing stores very much like John Lewis and Debenhams in the UK. This ties in with the idea that physical shops are now an outdated concept and that online sales are the way to go. We were in a shopping centre in Elche just a few hours ago though and, given that we are talking about Wednesday afternoon shopping, it looked to me as though lots of people haven't heard that they should be buying online.

Normally we venture into shopping centres because we are going to the cinema but from time to time we do go specifically to buy things. The one I like best, because it's big and because it has a bookshop, is probably Nueva Condomina which is over the border into Murcia. I think that the buildings were originally owned by the supermarket chain Eroski but they got into a lot of trouble with property speculation and sold the centre on a while ago. The last time we were there, over a year ago now because of the travel restrictions, it was still doing well with lots of bag laden shoppers, queues outside the cinema and a wait to get into the fast food cafes and restaurants. 

The other centre we tend to use, for shopping, is the Aljub in Elche; that's where we were this afternoon at the cinema. It's not a particularly big centre and I think that it's main attraction for us is that it's the closest to home and the easiest to get to. Again it was Eroski owned but they hung on in this one by reducing the size of their store so that other shops could open in the freed up space.

If those two seem to be doing OK the shopping centre almost literally across the road from the Nueva Condomina in Murcia, the Thader Centre, is dying on its feet. Every time we pop in there are more and more empty units. Probably it's saving grace is that it's home to one of the successful low price supermarket chains, Alcampo, and on the same site there is IKEA which seems to have some sort of fatal attraction for any number of people. It's the same story at the Puerta de Alicante centre which is, obviously enough, in Alicante. There even the shops opposite the string of tills in the Carrefour hypermarket are unlet but, just across town, the Plaza Mar 2 centre in Alicante seems to be doing OK. It could be because it's more central, it could be because the tram stops there or it could again, be the lure of Alcampo. Whatever it is the last time we were there, at the end of December, the Christmas shoppers were knocking us aside with gleeful abandon in their shopping frenzy. Of course personal perceptions can be wildly misleading. Busy does not, necessarily, mean profitable and it could be that we only ever see the places at their best but it certainly appears that there are big differences between the different developments.

While big shopping centres and online shopping are right enough we've been trying to do that shop local thing recently and I must say that whilst it might be more efficient getting stuff online from Amazon or in the flesh from a series of shops in the same space the service you get from our local shops can be much more uplifting and personal.

Talk to the screen

I shouldn't have chosen 7.30 in the morning. It seemed like a good idea. I thought that an hour at the start of the day wouldn't interfere with any other plans. Anyway with aching bones and a weak bladder I'm nearly always up at 7.30. Besides the session was online so I only had to look dressed from the neck up - no problem with wearing loose fitting shorts and yesterday's odorous t-shirt. Skype doesn't yet transmit body odours. The reason it wasn't such a good idea was that I woke up around 5am and didn't really get back to sleep for worry that I'd miss the appointed hour!

It was the first time that I'd ever done a Spanish class online. Somebody told me about an app that they had been told was easy to use to arrange online lessons. The one I used is called italki though I'm sure there are tens if not hundreds of others. I looked through the tutors first. The tutors are from all over the world so you have to think about accents - for Spanish I chose someone from Spain rather than someone with a Venezuelan or Mexican accent. All of the tutors seemed to have different prices though the majority seemed to be in the 7€ to 8€ range. I think one person was 23€ an hour. They must either be very good or as misguided as that bloke who once tried to sell me a very expensive Land Rover. I bought a discounted 10 lesson pack, 10 hours of classes, for $70, or about 65€ with one specific tutor. In general though I think that you buy credit with the organisation which you can then spend with any of their tutors. I'm still a bit novice with the system but it appears that the app puts you in contact with the tutor, arranges the session times and takes your money. The lesson with the tutor happens on Skype or Facetime or whatever the Google equivalent is called this week.

I can see lots of advantages to doing languages online and very few disadvantages. The application gives you a brief bio of all the tutors, which languages they speak, where they are based, how much they cost etc. All the teachers have a little introductory video so you can hear them speak. You can buy individual lessons or packages and most of the tutors offer a free or reduced price test session. So, for very little money you can give it a go. If you don't like the tutor, if you don't like their style, if you have technical problems or if you just think better of it you can simply say goodbye at the end of the session with none of the trauma of abandoning a more traditional class. I suppose too you could also book lots of sessions in a very short period to get an intensive course or you could take lessons from several different tutors for variety and, as long as you can get a decent connection you can take the class from wherever you happen to be.

The bloke I spoke to was very good; nice and easy to talk to. I've booked up for a second session but this time I'm not starting quite so early.

I still bought a pullover

A pal tells me that Ralph Lauren clothes are, generally, badly made and hugely overpriced. I don't care really. In my time I've liked, and bought, a fair few bits of Ralph but I don't think I've ever paid full price. Outlet Centres and Sales have provided all of them. I know I shouldn't be sucked in by the label thing but in the 80s I learned the habit and I've never altogether lost it. True nowadays I buy more clothing at Primark and Carrefour than I do from Ted Baker but I still like labels.

In Spain the January Sales used to be proper sales. I vividly remember sorting through the racks in Corte Inglés where Oprah sized high waist blue denim Calvin Klein's rubbed shoulders with hipster waisted black Armani's that would be a size challenge even for Evanna Lynch. Of course it was only then that I realised I was in the women's section but you get the idea. I still think back to a really nice pair of black Polo jeans that I got for 19€ when we lived in Cartagena.

It's ages since The Sales were deregulated in Spain. There are discounts all the time now, especially online, but old habits die hard and I usually head down to Corte Inglés (the still impressive chain of department stores) sometime after Christmas. We went yesterday. Maggie said something that I realised was absolutely true. It's got 50% off she said but it's still too expensive. Absolutely right - I liked a jacket but even at 140€ it was hardly cheap. At its original 280€ it was simply overpriced. Discounts everywhere in the shop but no real bargains.

Once upon a time sales were about getting rid of the ends of lines, the funny sizes, that colour that nobody wanted, the craze that was no longer fashionable. Nowadays, with the big retailers, everything just gets discounted for a period so the January Sales are no longer the upmarket jumble sale that they once were. Shame really.

Carriers

Internet shopping is great. I want a new book, Kindle. Fifty seconds later I can start reading. Present for someone in the UK? Piece of cake. The problem comes when I want something that exists, something that has form and bulk, for myself.

Sometimes Amazon, or any of the other people I shop with, choose to send the thing to our PO box. Easier than easy. Often the Post Office even sends me a text message to say the package has arrived.

Sometimes, too often, the Internet seller uses a carrier - DHL, MRW, FedEx, UPS, SEUR, Tourline Express or any number of firms which claim to be the modern embodiment ot Herodutus "Neither snow, nor rain, nor heat, nor gloom of night, stays these couriers from the swift completion of their appointed rounds". They are all the same. Most of them can't find the house, I suspect that most of them don't even try.

Sometimes the carrier can't find the village. They take it back to San Juan or Alicante or wherever they have their local depot. They telephone me from their offices to suggest that I should move to a larger town with streets. I wonder why the driver didn't phone me when they were closer? I get to wait a couple of days more and still I have to meet them in the village.

I've got a new one though this time. They don't believe my address. I've talked about this before. No street, just numbers in our village. Obviously the people at DHL, MRW, FedEx, UPS, SEUR and Tourline Express don't believe this is possible. Some idiotic robotic voice calls to ask me to confirm my address. I confirm my address. Ten minutes later I get an email asking if I can confirm my address. The last package required about five minutes to order and pay. The "next day" delivery took nine days and required two robot voice questionings, one email, one phone call and one customer contact form.

When I was a boy I often holidayed in the Lake District. In Keswick there was a climbing shop. In the window they had a display of envelopes that were addressed to the shop in the most outlandish ways - the shop up from the pub, the shop with red boots in the window and the like. Someone, in the Post Office, a person who knew Keswick would read the envelope, use a bit of gumption and deliver the letters. I suspect that nobody actually reads  my address; some machine turns it into an unintelligible barcode and the fun begins.