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Showing posts with the label bureaucracy

Agility

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There are ways of doing things in Spain. If you want a lunch in a restaurant don't go in much before 2pm or after 4pm. If you go out drinking then, to fit in, you need to start on the spirits and mixer drinks after around 11pm. Drinking a hot drink whilst you eat food, with some leeway for breakfast toast and pastries, is tantamount to treason. Don't start filling your car with petrol or diesel before you've given someone the opportunity to come and do it for you as the majority of filling stations still have attended service. When your everyday doctor refers you to a specialist expect another appointment in the specialist department before you actually get to see the oncologist, cardiologist or whoever. In the bank or at the post office don't be too surprised if each person takes ten to fifteen minutes to get served (even if they are only buying stamps or paying a bill) and expect the employee behind the desk to look confused as they prod at the keyboard and stare in a...

Trying to get an ID card

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In Spain you have to carry ID at all times. For Spanish nationals they have an identity card, the DNI and for foreigners there is a TIE, the Foreigner's Identity Card. EU citizens, within an EU country like Spain, are neither Nationals nor foreigners. This means that EU citizens have to carry the form of ID in use in their country. Now we Brits are a little odd in that we don't have an ID card so Brits are supposed to carry their passport with them at all times in case the "Competent Authority" needs to see it. As well as the need to carry identification EU citizens, living in Spain, have to register. When the scheme was first introduced the registration certificate was a bit of green A4 paper but later it became smaller and more card like, something like the old UK paper driving licence. A couple of weeks ago the UK left the European Union. Consequently the registration document became a bit of an anachronism for UK citizens. Nonetheless with the transitio...

Hair tearing and garment rending

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I was grumbling about being chased by the tax office here who say I didn't pay enough tax in 2014. I was particularly galled that I had paid an accountant to do the original tax return and now I'm having to pay a second accountant to sort out the job that the first one did. Sometimes the label professional doesn't seem the most adequate for the people we buy services from, like architects and lawyers, or for the civil servants/local government officers who process the documentation supplied by those so called experts. Anyway the accountant bloke who's trying to sort this out for me went to the tax office. The tax office were unwilling to accept my P60s in English. They had to be translated by an officially qualified translator. Figures vary but of the, roughly, 300,000 Britons resident in Spain about one third live in Alicante province. So what chance do you think there is that the P60 is an unknown document in an Alicante tax office? And a P60, it's not a word...

To facilitate proof of conformity

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I've got a bit of a tax problem. It started just before the Easter break. The Spanish tax people seem to think that I lied in my 2014 tax return. I didn't. Well, so far as I know I didn't. The whole process is going to be one huge pain in the backside. Part of the ritual of bureaucratic torture that the Spanish state inflicts on its citizens with a monotonous regularity. In the years that we've been here we've bumped into it time after time. We immigrant Brits complain about Spanish bureaucracy and so do Spaniards. Britons complain about British bureaucracy too and I suppose that Ghanaians complain about Ghanaian bureaucracy. I think the difference with the Spanish system is that it is unassailable, unflinching, unmoving and unrepentant whereas the British one is just long winded. The British version is, was, much more open to question in the case of dissent. The Spanish process starts in one of two ways. Either there is hardly any information. A bill or a fine ...

Mr Pugh and Charlie Drake

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They say that moving house is one of the most stressful things you can do. To be honest I don't think it compares to, for instance, living in Aleppo in 2015/16 but I appreciate the general idea. So moving countries must be extra hard. You still have to deal with estate agents and solicitors and utility suppliers but, on top, you have to learn a whole new bunch of procedures. As a new migrant everything comes in one big, strange, deluge and it needs doing now. Whether that's getting your identity documents, buying and taxing the car or working out which of those cleaning products in the supermarket is bleach it has to be sorted out straight away. It's ages since we had to cope with the hundreds of things to be done on first moving here. The pain of it all is long forgotten. I might still have to renew our PO box or get the car checked for road worthiness every now and then but it's nearly fifteen years now since we were juggling piles of paperwork every day. In f...

Just get the form, fill it in and get it notarised

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I still look at various expat forums every now and then. On one of the forums, the administrators try to rouse the troops a little with something they consider to be potential conversation starters. One of the questions that's cropped up a couple of times is about cultural differences. I maintain, and I still maintain that the differences between Spain and the UK are minimal. I don't mean that the two countries are the same but the basic premises on which they run are very similar and lead to similar ways of doing things. In Spain traffic is organised and regulated, doctors wait, stethoscope poised, in health centres, dustbin lorries come with monotonous frequency, I can take photos of more or less what I want, I don't have to join a particular political party to prosper, health and safety laws are strong, you are unlikely to be slaughtered in a gunfight, slavery and human trafficking are not tolerated, the state doesn't kill people, there are laws to protect animal...

Clowns

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I still have a UK bank account. Last November my bank, the HSBC, asked me to prove that I was who I said I was and that I lived where I said I lived. I thought the whole process was ridiculous but I have learned docility over the years so I set about jumping through their hoops. By grinning at a webcam as I showed my passport they were happy to accept that I was me. Proving where I live has been a little more difficult. Now we're not going to talk about the fact that they have been posting things to me at this address for years or that the original account with them was opened in around 1972 and has been at the same branch since 1979. We won't dwell on the fact that, whilst the need for the bank to verify the address of their customers is an external regulatory requirement, the process for collecting the data is purely up to the bank. No, we're going to accept the possibility that I may be the front man for a Serbian money launderer and that this process is not a fatu...