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Showing posts with the label appointments

Be with you in a mo'

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Do you remember that Guinness advert with a bloke on the surfboard? He waits. I can do that, not the surfing thing but the waiting. I don’t start to get cross or feel I need to check that someone knows I’m there. I just settle back and wait. I always say it’s because I’m a trusting sort of chap. I rely on the kindness of strangers. I expect people to get to me in the end. If I were on a tube train that ground to a halt in the darkness, I wouldn’t be one that decided to get off and walk. I’d expect someone to come and get me—sooner or later. If it were a lift, I’d prop myself up in the corner and wait rather than getting all Bruce Willis. It helps that I expect to be kept waiting. I always take something to do as I wait - usually a book. I’ve covered quite a lot of pages in waiting rooms recently. Health appointments are a bit like rabbits—every one breeds several more. In order to speak to some sort of specialist, there are any number of steps to be taken beforehand. From time immemori...

On the power of explanation

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It’s the same with almost anything. The first time it’s all a bit hit and miss; the next time it’s usually better. I’ve just realised what you’re thinking about. That’s probably true too, but that wasn’t where I was going. I was thinking more about the tram in Alicante as an example. I’ve ridden on the tram a few times, but it’s nearly always several months, or even years, between the rides. I knew there was a button to buy a ticket for the central zone, but I couldn’t find the damned thing amidst all the text on the machine. It turns out that it’s TAM, Tarifas Zona A Metropolitana. I'd only just worked out the system as we pulled into our destination station. I even wondered about not paying. Years ago, I had a "neurological incident," and after a few days in hospital, I ended up going to the neurology outpatients department at Elda Hospital. The first time I turned up in the outpatients area, where they have lots of the specialist services, I thought I’d descended into ...

Dealing appointments

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Spaniards are very ID conscious. They carry ID cards and use them all the time. One of the first tasks of anyone moving here is to get a foreigners identification number, the NIE. It's a bit like your own personal VIN. It will turn up on all sorts of documentation from your tax return to your driving licence. It's not difficult to obtain but it does involve form filling, fee paying and going to an immigration office or National Police station. In the past it meant a lot of queuing but nowadays appointments can be booked beforehand, usually online. Appointment systems are now used by nearly every agency including traffic, social security, land registry, employment and immigration. Europeans from the European Union have more rights in Spain that someone from Senegal or the US. We're also able to sidestep some of the things that we should do from tax registration to driving licence swapping. Brexit will put us on a par with the Senegalese and Americans so there has been a ...