Dealing appointments

Spaniards are very ID conscious. They carry ID cards and use them all the time. One of the first tasks of anyone moving here is to get a foreigners identification number, the NIE. It's a bit like your own personal VIN. It will turn up on all sorts of documentation from your tax return to your driving licence. It's not difficult to obtain but it does involve form filling, fee paying and going to an immigration office or National Police station. In the past it meant a lot of queuing but nowadays appointments can be booked beforehand, usually online. Appointment systems are now used by nearly every agency including traffic, social security, land registry, employment and immigration.

Europeans from the European Union have more rights in Spain that someone from Senegal or the US. We're also able to sidestep some of the things that we should do from tax registration to driving licence swapping. Brexit will put us on a par with the Senegalese and Americans so there has been a bit of a rush of Britons trying to put their administrative paperwork in order before that happens. There are Britons all over Spain but most of we pinker and older ones live in Alicante and Malaga provinces or on the Balearics and Canaries. People began to have problems getting citas previas, appointments, in these areas and the presumption was that it was sheer weight of numbers.

My paperwork is, basically, in order. I didn't need to run off for a residency certificate or a driving licence because I already had them. I also felt pretty smug about my healthcare. Then the Social Security people turned down my application to renew my European Health Card. This was not good, I was pretty sure I had health cover because of my status as an ex-worker but it now looks as though it's a concession to a long term resident.

Pension systems all over Europe are creaking and soon we'll all be to working till we drop. Not me though, I'm getting money already. I have enough time worked in the UK and Spain to claim a full pension. Last December the bloke in the Social Security Office told me that I would get a proportion from both countries though my Spanish State Pension wouldn't become due till four months after my UK pension. I've just passed that date. Not a dicky bird though. So, all of a sudden I'm concerned that my health cover is not as it was and maybe I'm not going to get a Spanish pension. I could have to depend on the UK and with Brexit wobbling towards us that's bad. I decided I needed an appointment to talk to someone about my status. I went online to book an appointment - six weeks! This was Social security not Immigration. Why the wait?

Yesterday morning I heard on the radio that there was a demonstration planned outside Extranjeria, the Immigration office, in Madrid to protest the lack of appointments. If, as a newcomer, you can't get an appointment and you can't sort out your ID card or number then you won't be able to get a job or rent a flat or even take on a mobile phone contract. Indeed, technically, some people could be deported. I delved a little deeper and found that all the offices are backed up, not just the ones besieged by Brits, mainly due to staff shortages. Some of that is cuts but apparently it's also because we still have a caretaker government so things that need parliamentary approval, like taking on new government workers, are not happening. And it's not just Immigration there are problems with Traffic and Passports and lots of other agencies.

But the thing that really surprised me about this story was that some people have found a way to take advantage of this situation. I found several complaints about "mafias" operating in the appointments game. I'm not sure how - maybe by simply transporting people to areas where there are appointments are available, maybe by block booking appointments and then selling them on in ticket tout style but it looks as though, as usual, poor people are being robbed by the unscrupulous.

I don't suppose we Britons will generally fall into the hands on mini gangsters but I do wonder what will happen when Brexit actually happens and nearly 400,000 Britons start looking for an appointment to get new ID cards.