When I rang Telefonica (see below) I didn't really have much difficulty with communication. As always I was a bit faltering but I got the information I needed easily enough. Yesterday though I had to phone HSBC in the UK to activate a credit card I had to resort to asking direct questions of the operator to check that the card had been activated because I couldn't understand what the man was saying!
Saturday, November 10, 2007
Language problems
When I rang Telefonica (see below) I didn't really have much difficulty with communication. As always I was a bit faltering but I got the information I needed easily enough. Yesterday though I had to phone HSBC in the UK to activate a credit card I had to resort to asking direct questions of the operator to check that the card had been activated because I couldn't understand what the man was saying!
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