Mr Angry
Recently I have had a bit of a spate of sending Mr Angry letters - well emails - to various organisations in Spain. Generally they have been specific complaints. Problems with the operation of a bank website or some problem with bill payments for instance I think Barclays, for their Spanish Barclaycard, have an almost foolproof system. I sent an email to ask a general question about the functioning of their redesigned website. They sent me a guffy response telling me that they were unable to respond to an open email for reasons of security and that I should phone customer services. By return I composed a long and snotty email telling them what I thought about their customer service via email. I got exactly the same response as to my initial message. Hmm, I thought. I sent another email wishing them a pleasant day. They told me that they were unable to respond to an open email for reasons of security and that I should phone customer services. That's a great trick. Give the imp...